Question 1

What should I do if I have technical problems?

Accepted Answer

Your classroom will have a section for you to request technical support.
If you can’t access your course classroom, please contact us (mailto:support@movelanguage.com?subject=Can't access Google Classroom)with your support request.

Question 2

Can my professor help me with enrollment, technical, or payment related issues?"

Accepted Answer

Professors are only for language related questions. 
If you have questions about enrollment, technical support, or payment related issues, please contact our support team (mailto:move@movelanguage.com?subject=Other issues )instead.

Question 3

How long will it take to receive an answer to my support request?

Accepted Answer

You can expect to hear from us within one business day; though on average we are able to respond within about eight hours.

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